The Turnkey Computer Systems Backstory
Turnkey Computer Systems started in March 1999 as a family-owned technology company serving dental offices and small medical practices throughout the region. We focused on reliable computer systems, networking, and local IT support for healthcare environments where downtime meant patients waiting and revenue lost. Our reputation grew through consistent service and genuine care for the people depending on our work. As client needs evolved and threats multiplied, we transformed into a full Managed Service Provider with 24/7 monitoring, helpdesk teams, disaster recovery systems, and standardized processes. When cybersecurity threats escalated across every industry, we made a strategic decision to rebuild our entire service model around Zero-Trust security, SOC monitoring, encrypted backup, and compliance management. Protection became our foundation, not an added feature.
we'll keep your data safe
Meet The People Behind Your IT
For 25 years, our team has solved technology problems for businesses across the Central Midwest with technical expertise and plain-English communication. We hire professionals who treat your operations with the same urgency and care we expect for our own family business, delivering support that feels personal because it is.
Freddy Hampton
Director of Services & Support
Sophie Mejia
Regional Vice President
jimmie vaughan
General Manager
michael harrel
Director of Services & Support
lydia cox
Marketing Manager
rafael mccall
Virtual IT Director
roderick alvarez
Client Services Manager
dominick newman
Senior Solutions Consultant
rebekah reyes
Engineer
Why Our Clients Trust Us With Their Cybersecurity
Rapid Response Guarantee
We answer support requests in an average of 3.5 minutes because every moment of downtime costs money and frustrates your team. Most issues are resolved remotely, eliminating wait times and getting you back to work almost immediately.
Security-First Architecture
Every system we design, monitor, or support starts with cybersecurity. Zero-Trust principles, application control, next-gen antivirus with SOC monitoring, and encrypted backup protect your business before threats cause damage or disruption to daily operations.
Plain-English Communication
Our technicians explain technology in terms anyone can understand, without jargon or making you feel inadequate. You deserve clear answers about your systems—we refuse to hide behind technical language that only complicates simple concepts.
Proactive Monitoring Always
We watch your network 24/7/365 to catch problems before they disrupt your day—from failed backups to security threats. That vigilance lets you focus on customers and growth instead of worrying about technology failure.
No-Small-Print Satisfaction
If our work fails to meet your standards, we fix it at no additional charge until you are completely satisfied with the outcome. Should we prove unable to resolve an issue, the service costs nothing because your trust matters more than collecting payment for inadequate work.
Family-Owned Accountability
Twenty-five years of family ownership means we answer to the businesses we protect—not distant shareholders. Your success drives our local reputation, creating accountability no corporate-owned provider can match with policies or service level agreements.
Let's Take IT Off Your Mind, For Good
Our goal is to make your IT invisible: a present, reliable, valuable tool that you don't even think about, because it always works as expected.
Call (855) 703-4671 today or click below to schedule a no-pressure meeting. Your Cybersecurity Roadmap starts with a simple conversation.
Headquarters
2303 Hoffman Dr. Suite A
Effingham, IL 62401