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Hybrid clouds make SMBs more flexible

When it comes to the cloud, small- and medium-sized businesses (SMBs) may be compelled to choose either a private or a public cloud infrastructure. But there’s a third option, and it’s called the hybrid cloud. Hybrid clouds are a combination of private and public clouds. In the former, data and applications that require tighter controls […]

3 ways AI is revolutionizing healthcare

Technology changes and evolves at the blink of an eye. A new invention this year can be obsolete the next. However, some technological advancements survive the test of time, as is sure to be the case with machine learning. It’s the first step toward artificial intelligence (AI), and it’s already making huge strides in the […]

5 ways to capitalize on the latest tech fads

Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. Tech fads are a treasure […]

Utilize these VoIP features more often

Doing business is a whole lot easier with VoIP than with a traditional phone, making it a popular communications solution. But did you know that your VoIP service offers a ton of useful features you may have overlooked? Take note of these to save yourself the trouble of doing things the old-fashioned way. Busy lamp […]

New Office 365 cyberattack on the loose

Have you ever received an email that claimed to come from a bank or government office when it obviously didn’t? It was probably a phishing scam trying to trick you into downloading malware. The most recent campaign duplicates a trustworthy Office 365 email and can fool even the most skeptical users. Here’s how to stay […]

Why Are You Here?

I had a real interesting situation come up a couple weeks back. I was visiting a client who we've been servicing since last November. It was a visit that the customer requested when my executive assistant called their office to followup on a service issue.

4 Security risks of the BYOD strategy

The bring your own device (BYOD) strategy lets employees use their personal mobile devices to do work for your company from anywhere. This strategy increases efficiency and convenience to your business, but it also brings a number of security risks to your IT infrastructure and data. If you’re thinking of incorporating BYOD in your office, […]

Perks of using dual monitors

Some things come in pairs, including glasses, shoes, and, for busy office workers, computer monitors. The concept of using two monitors at once is unconventional for some, but staying in familiar territory when it comes to working at a desk might not be best for productivity. If you’re hesitant about your employees using two monitors […]

What you need to know about e-commerce & AI

Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter. Predicting what your […]

The pitfalls of business continuity planning

Like all things, business continuity plans are not perfect. They have pitfalls that can result in your business’s failure if not taken into account immediately. Don’t blame it all on the IT guy; often, the way a system is designed can also have loopholes. Here are a few of the reasons why business continuity plans […]