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Systems Analyst, Tier 1 — Effingham, IL

Full timeGeneral Summary A Systems Analyst (first tier) is primarily responsible for managing and maintaining our end client’s customer service needs through our ticketing system. Ensuring client satisfaction and ability to establish and document customer problems and resolutions are essential in this position. This includes following set Service Level Agreements (SLAs) for various types of trouble tick...
  •  Posted on 22 Jan, 2018
  • Base
  • Computer and Information Technology
  • Mid Career (2+ years of experience)
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